openstate

social platform

back

ground

Openstate is a social project aiming to help citizens of Ukraine actively use their democracy and constitutional rights.

Sometimes people don't know what rights they have, or it's hard for them to use their rights due to different circumstances.

That's why project stakeholders came up with the idea of creating public electronic service. The main goals are to inform people about their rights and implement them using modern Internet technologies.

challenge

There were two main challenges in this project:

Provide users with the means to leave their feedback about visiting different governmental organizations and institutions. The idea was to measure how friendly were governmental service providers and to help them become better based on real feedback from citizens.

Allow citizens to participate in different local polls electronically. It's not a problem to do simple polls, but we needed to provide citizen identification to make the results of the polls legal.

We worked on this project since the very start, so we provided all the services of the full application lifecycle.

We started from business analysis and determined the best possible course of action. To represent all public services available, our team built the full governmental services model.

Each governmental institution has a separate page where users could get all the information and leave their feedback.

We've created special electronic polls service, allowing organizers and users to go through the whole local poll process - from announcement to collecting and displaying the results.

To correctly identify citizens, we decided to use electronic digital signatures. So we integrated a special third party library to provide the means of reading and working with digital signature tokens.

Openstate got very positive feedback thanks to verified data about all the governmental public service institutions of Ukraine. Several real electronic polls were organized using Openstate.

summary

client

Public organization

location

Ukraine

team

3 Devs, 1 QA, 1 BA, 1 PM

timeline

Mar 2016 > Apr 2017